About Us
QC Verify, LLC, formerly known as Quality Mortgage Services, LLC (QMS) was started in 1992 when company founder, Tom Duncan, a HUD (U.S. Department of Housing and Urban Development) retiree and veteran, heeded requests from friends and colleagues and decided to start a small QC firm from his home office after continuous requests from industry friends. Soon thereafter his son, Tommy A. Duncan, current Chief Executive Officer, joined him in this endeavor. Together, they worked on catering to the needs of a few mortgage banking clients, while creating an audit methodology and reports that would help satisfy industry obstacles during a time when paper, carbon copies and typewriters were considered the tools of the trade.
Our story
The company was incorporated in 1999. Building on Tom Duncan's vision, the father and son team successfully grew the company into a premier boutique nationwide provider of mortgage QC services. This has included the development of the Mortgage Analysis Review Software (MARS) system, an advanced auditing platform used by lenders, to include powering the entire QMS product suite. Tommy's wife, Claudia Duncan recently took over the daily operations as company President. Claudia brings a unique set of global business and marketing experience that is already making an impact on the innovative direction of the company.
QC Verify attributes its industry success to the commitment to stay abreast of the rapid and constant regulatory and compliance changes in industry and to consistently producing solutions that address cutting edge trends. In addition, the company has embraced a culture of excellence and great customer service to provide clients with the best reporting and client experience.
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Today, QC Verify shines in the industry as a leader in Quality Control and verification solutions, and audit technology. QC Verify is a well-established boutique company and recognized outsource provider of quality control services to financial institutions, including banks, mortgage bankers, credit unions and other financial entities across the United States, HI and Puerto Rico. Focusing on audit needs, QC Verify offers QC services for Pre-funding, Post-Closing, MERS® reconciliation and document audits, anti-money laundering detection, and other QC services required by the various private investors and governmental agencies. QC Verify is also the provider of mortgage technology solutions through its proprietary software called MARS (Mortgage Analysis Review Software).
Credentials
As a member of the Mortgage Bankers Association (MBA), Independent Community Bankers of America (ICBA), NAAMBA (National Association of Minority Mortgage Bankers of America), MBAF (Mortgage Bankers Association of Florida), and Tennessee Mortgage Bankers Association (TNMBA) QC Verify stays abreast of continually changing interagency guidelines, including CFPB, OCC and other regulatory agency requirements. The QC Verify staff of QC underwriters are provided with the most up-to-date training tools and information in which to conduct quality control, compliance and due diligence audits, as well as federal regulatory reviews.
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QC Verify houses its servers and systems in a state-of-the-art facility to ensure SSAE16, SOC 1 and SOC 2 compliance. Meeting the highest industry standards possible, QC Verify strives to provide its clients with excellence in its services and a great customer service experience. QC Verify also has a SOC 2 validation by the AICPA for ensuring internal controls, processes, and security practices.